Services

Support and maintenance: Rapid access to experts 24/7

Support for Omega processing software is available to all our customers who have a current software maintenance contract online. The support portal is a single online location for all petrotechnical user support needs and provides access to assisted support resources, as well as to self-help resources such as technical documentation and discussion forums.

Get access to

• release documents: installation guides, release notes, release announcements
• technical documents: quick reference guides, workflows, newsletter articles, knowledge base articles
• software downloads: patches
• community resources: events, discussion forums
• new content alerts: RSS feeds, news alert subscription, forum subscription.

How to register

1. To register go to http://support.slb.com
2. Click on “Register”
3. Supply the information requested

We aim to process all registrations within 5 business days.