North and South America Software Support Contacts
Registered users can submit or monitor support requests in our Customer Care Center. The Customer Care Center is accessed via the Support Portal.
Registered and non-registered users can also contact our support centers directly at one of the numbers below. Requests are resolved by local experts, and you will receive email updates regarding the status of your request.
Unhappy with software support quality? Contact one of our Regional Quality Managers.
| Argentina and Chile |
Buenos Aires
+0800 266 4982 (toll-free) Chile
+1 230 020 5664 (toll-free) |
| Bolivia |
Santa Cruz
+5913 371 7222 |
| Brazil |
Rio de Janeiro
+0800 761 1514 (toll-free) |
| Canada |
Calgary
+1 888 986 4357 (toll-free) |
| Colombia |
Bogota
+57 1 219 5090
+57 1 219 5132 |
| Ecuador |
Quito
+593 2 297 9422
+593 2 297 9438 |
| Mexico |
Villahermosa
+01 800 752 6391 (SLBMEX1) (toll-free)
Extension PEMEX: 49 500 |
| Peru |
Lima
+51 1 615 6521
+51 1 615 6520 |
| Trinidad and Tobago |
San Fernando
+1 877 833 6693 |
| United States |
Houston
+1 866 829 0234 (toll-free) |
| Venezuela |
Caracas
+0800 100 8698 (toll-free) |
If your country is not listed above, please refer to the nearest location for assistance.
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